Shipping & Delivery Policy
PrimalAttraction.com Shipping & Delivery Policy
Processing Times:
- All orders are generally shipped within 1-2 business days.
- During periods of high order volume, processing time may extend to 3-5 business days.
United States:
- Standard Delivery: 5-7 business days (or 8-12 business days during high order volume periods).
Primal Attraction does not ship outside of the contiguous United States. We cannot ship to Hawaii or Alaska.
Handling:
- Orders will be dispatched within 1-2 business days from our US warehouse located in New Jersey.
- All orders include tracking from dispatch to delivery.
- Packages are shipped in durable packaging to prevent damage during transit.
- Primal Attraction is not responsible for delays, lost or damaged shipments, or orders sent to incorrect, invalid, or correctly provided addresses.
- We will assist as much as possible in tracing a missing parcel.
- Primal Attraction is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
Tracking Your Order:
- A tracking number will be sent to your email once your package has been shipped.
- Track your package on the designated carrier's website.
Incorrect Address:
- If you have entered your address incorrectly, please reply to your order confirmation email with the correct information immediately.
- Contact us at support@primalattraction.com for corrections. Address corrections can only be made if your order has not yet been shipped.
Shipping Enquiries:
